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Selling on the Built Oregon Marketplace • Seller Policy

The Built Oregon Marketplace is an open market for Oregon-founded small businesses where Sellers can sell their Oregon-produced products, handmade goods, arts & crafts locally, regionally, and globally. Please read on to find out more about Seller’s rights, as well as what is expected of Sellers, as a Seller.

Built Oregon Marketplace —we’re building this together.

 

1. What Can be Sold on the Marketplace

The Built Oregon Marketplace is a unique market. Customers come here to purchase products that may only be found here in Oregon. Everything listed for sale on the Marketplace must be made from an Oregon-based product company.

2. What Can’t be Sold on the Built Oregon Marketplace

 

Even if Sellers otherwise meet our marketplace criteria, prohibited items (see Built Oregon Marketplace Product Policy), and items that violate intellectual property rights are not allowed to be sold on the Built Oregon Marketplace. (See Built Oregon Marketplace IP Policy)

Reselling is not allowed unless approved by Built Oregon Admin. Reselling refers to listing a product for sale when Sellers were not involved in designing or making that item. 

Built Oregon Marketplace may suspend, disable, and even terminate Sellers shop if it appears violations to our policies have been made. 

3. Sellers representing themselves, their Shop, and their Listings Honestly

Built Oregon Marketplace is built on a foundation of trust. Transparency is critical in maintaining trust throughout the community. Transparency means that Sellers honestly and accurately represent themselves, their products, and their business.

By selling on the Marketplace, Sellers agree to:

  • Provide honest, accurate information in their Seller & Shop Description

  • Honor their Shop Policies

  • Accurately represent their items in Product Listings and Listing Photos.

  • Respect the intellectual property of others. If a Seller feels someone has violated their or other’s intellectual property please report it to marketplace@builtoregon.com

  • Not coordinate pricing with other sellers.

4. Communicating with Other Marketplace Members

 

Members

Sellers may use the Built Oregon Marketplace Seller ‘Contact’ links to communicate directly with buyers or other Sellers. This is a great way for buyers to connect with Sellers, and Sellers to connect with others for future collaborations.

‘Contact’ messaging may not be used for the following activities:

  1. Sending unsolicited advertising or promotions, requests for donations, or spam;

  2. Harassing or abusing another member or violating our Anti-Discrimination Policy, see below. 

  3. Contacting someone after they have explicitly asked Sellers not to; or 

  4. Interfering with a transaction or the business of another member.

Interference

Interference occurs when a member intentionally interferes with another member’s shop to drive away their business. Interference is strictly prohibited in the Built Oregon Marketplace. Examples of interference include, but not limited to:

  • Contacting another member via Marketplace ‘Connect’ to warn them away from a particular member, shop, or item;

  • Posting in public areas to demonstrate or discuss a dispute with another member; 

  • Purchasing from a seller for the sole purpose of leaving a negative review;

Harassment

Any use of the Marketplace ‘Connect’ message system to harass other members is strictly prohibited. Similarly, the ‘Connect’ feature may not be used to support or glorify hatred, intimidation, or otherwise violate our Anti-Discrimination Policy, see below. If Sellers receive a Message that violates the policy, please let us know right away by emailing us at marketplace@builtoregon.com.

 

5. Privacy and Protecting Personal Information

 

Sellers are responsible for protecting buyers’ personal information received or processed, and Sellers must comply with all relevant legal requirements. This includes applicable data protection and privacy laws that govern how Sellers can use Marketplace buyer information, which may include compliance with applicable laws and regulations of the European Union (EU), including the General Data Protection Regulation (see more at https://gdpr-info.eu).  These laws may require that Sellers post and comply with Seller’s privacy policy, which must be accessible to Marketplace customers with whom Sellers interact. Additionally, Sellers’ privacy policy must be compatible with the policy of the Built Oregon Marketplace’s Terms of Use.

This means Sellers process personal information (for example, buyer name, email address, and shipping address) and, to the extent Sellers do so, Sellers are an independent controller of data relating to other users that Sellers may have obtained through the Services. Sellers are responsible for protecting user personal information Sellers received or processed, and complying with all relevant legal requirements when Sellers use the Services. This includes applicable data protection and privacy laws that govern how Sellers can use a user’s information. Such laws may require that Sellers post, and comply with, Seller’s privacy policy, which must be accessible to Built Oregon Marketplace users Sellers interact with and compatible with this policy and Built Oregon Marketplace’s Terms of Use. As a data controller (that is someone who decides what personal data is collected and the purpose Sellers will use the data for) to the extent that Sellers process user personal information outside of the Services, Sellers may be required under applicable data protection and privacy laws to honor requests received from such users for data access, portability, correction, deletion, and objections to processing. Also, if Sellers disclose personal information without the buyer’s proper consent, Sellers are responsible for such unauthorized disclosure. Without the buyer’s consent, and subject to other applicable Built Oregon Marketplace policies and laws, Sellers may not add any Built Oregon Marketplace member to Seller’s email or physical mailing list, use that buyer’s identity for marketing, or obtain or retain any payment information. Please bear in mind that Sellers are responsible for knowing the standard of consent required in any given instance. If Built Oregon Marketplace and Sellers are found to be joint data controllers of personal information, and if Built Oregon Marketplace is sued, fined, or otherwise incurs expenses because of something that Sellers did in Seller’s capacity as a joint data controller of buyer personal information, Sellers agree to indemnify Built Oregon Marketplace for the expenses it occurs in connection with Sellers processing of buyer personal information, including reasonable attorney fees.

When Sellers agree to join the Built Oregon Marketplace, and by default agree to the Terms of Use, Sellers may receive and determine what to do with certain personal information, such as when communicating with users and entering into transactions with buyers. This means Sellers process personal information (for example, buyer name, email address, and shipping address) and, to the extent Sellers do so, under EU law, Sellers are an independent controller of data relating to other users that Sellers may have obtained through the Services.

6. Creating and Uploading Content

 

By joining the Built Oregon Marketplace, Sellers have the opportunity to create and upload a variety of content, like listings, ‘Contact’ messaging, text, photos, and videos. To keep our community safe and respectful, Sellers agree that they will not upload content that is:

  1. Abusive, threatening, defamatory, harassing, or otherwise in violations of our Anti-Discrimination Policy, see below.

  2. Obscene or vulgar

  3. In violation of someone else’s privacy or intellectual property rights; or 

  4. False, deceptive, or misleading.

7. Building a Positive Reputation Through our Reviews System

 

Customer reviews are a great way to build a Seller’s reputation within the Built Oregon Marketplace. Buyers can leave a review. On a rare occasion Sellers may receive an unfavorable review, Sellers can reach out to the buyer or, or leave a response.

Reviews and the Sellers response to the reviews may not:

  1. Contain buyers or seller’s personal and private information

  2. Contain obscene, racist, or harassing language or imagery;

  3. Violate our Anti-Discrimination Policy;

  4. Contain prohibited medical drug claims;

  5. Contain advertising or spam;

  6. Be about things outside the Seller’s control, such as a shipping carrier, Built Oregon Marketplace, or other Marketplace members and 3rd Parties;

  7. Contain threats or extortion

  8. Include shilling or otherwise falsely inflate a shop’s review score; or

  9. Undermine the integrity of the Review system.

8. Providing Great Customer Service

 

We expect our Sellers to provide a high level of customer service. By selling on the Marketplace, you agree to:

  1. Honor your shipping and processing times. Sellers are obligated to ship an item or otherwise complete a transaction with a buyer in a prompt manner unless there is an exceptional circumstance. Please be aware that legal requirements for shipping times vary by location, and may vary depending on which region the Seller resides. Read more on our Shipping Policy below.

  2. Respond to Messages promptly.

  3. Honor the commitments Seller’s and their team make in their Shop Policies

  4. Resolve disagreements or disputes directly with the buyer. In the unlikely event that a Seller can not reach a resolution, Seller and Buyer should resolve their dispute with the assistance of a trusted and competent third party mediator, whenever possible, rather than the dispute remaining unresolved or resulting in litigation. For more resources, reference Oregon’s Mediation & Arbitration policy. 

  5. If a Seller is unable to complete an order, they have the option to cancel fulfillment by selecting the ‘Refuse Fulfillment’ button within their Dashboard, thus canceling the order. The buyers will be sent a notification automatically from the Marketplace, and their account credited.

9. Responding to Requests for Cancellations, Returns, and Exchanges

 

Please be aware that in addition to this policy, each country has its laws regarding shipping, cancellations, returns, and exchanges. Please familiarize yourself with US and Oregon laws and those of your buyers’ countries.

Cancellations

If you are unable to complete a transaction, you must first notify the buyer via the Customer’s Details located within each Order before choosing not to fulfill the order.  If the buyer already submitted payment, and the product has not been fulfilled and Seller selects the ‘Refuse to Fulfill’ button, the customer will receive a full refund.

Returns

Built Oregon Marketplace, inclusive of Seller and their Brand, will honor a standard 14-day return policy for non-parsable items. All products sold through Store Pickup are final unless the Seller determines otherwise.

Drop-Shipping Returns 

When a customer needs to return an item, the process will look like this:

• Customer contacts Built Oregon Marketplace to request a return

  • Built Oregon Marketplace will request an RMA (return merchandise authorization) number from Sellers our Seller

Free Shipped Orders

• Customers will be required to pay for shipping back returned merchandise directly to Sellers business, noting provided RMA # Customer Paid Shipping Orders

  • Sellers to provide a shipping label and cover the expense for all products returned to them via the noted RMA#

Damaged Goods

• For Damaged goods, Sellers have the option to allow the customer to return the product via prepaid shipping at Sellers expense or replace a damaged product

• Sellers, the Seller, refund Built Oregon Marketplace account for the sale price of the merchandise minus 5% flat rev share that covers transaction fees. 

• Built Oregon to refund the customer the full cost of the merchandise

It's not always this straightforward, however. Here are additional considerations:

Restocking fees

Built Oregon Marketplace will not accept 'Restocking Fees' from Sellers/vendors

Defective items

Built Oregon Marketplace will offer an exclusive 10% discount code to customers who received damaged goods from our Sellers. 

 

• This 10% discount will be given on all products across multiple vendors for the customer's next purchase

• Built Oregon Marketplace will not receive their 10% flat rev share for any products purchased under this discount code

  • We encourage our Sellers who are products are damaged to include a gift with a purchase discount code or gift with purchase to ensure customers return and continue to purchase

 

10. Seller Payments

Built Oregon Marketplace will automatically pay Sellers 20 days after the fulfillment date for non-returned items.

• Payments made in USD

  • There are two ways in which Marketplace Sellers will get paid for products sold through the Marketplace

  • Sellers required to have a PayPal Business Account

• When Sellers set up the account initially, Sellers will need to link their Business PayPal Business accounts.

  • Based on which provider, Sellers payments will be automatically processed

  • Payments routed through the Seller's connected PayPal Business Account.

 

Built Oregon Marketplace Shipping Policy

 

The Built Oregon Marketplace offers a variety of shipping services to make it easy to list and sell products within the Marketplace. This Shipping Policy explains your shipping obligations as a Seller and your rights and responsibilities when using the Marketplace shipping labels services.

This policy is part of our Terms of Use. By opening a shop within the Built Oregon Marketplace, you’re agreeing to this policy and our Terms of Use.

  1. Shipping Your Items

Sellers are responsible for shipping their sold items to buyers. If you're using a shipping or fulfillment service, please keep in mind that Sellers are ultimately responsible for making sure that your buyers receive their orders.

By selling on the Built Oregon Marketplace, you agree to:

  1. Provide an accurate ‘ships from” address

  2. Specify your shipping costs by accurately listing the size and weight of products and processing times in your listings. Processing times should be included in the Seller’s Product description and Policy section. Examples include: 

  • Ready to ship in: This shows the processing time for the item to be ready to ship

  • Estimated delivery date: The date range when you can expect this order to arrive.

 

  1. Marketplace Shipping Labels

By using Marketplace Shipping Labels, you agree that:

A. All shipping labels will only be used to ship corresponding Marketplace orders.

B. Shipping labels may not be transferred or sold to a third party.

C. You are fully responsible for the contents of any parcels you ship using Marketplace Shipping Labels. In addition to the Built Oregon Marketplace policies, you agree to comply with the terms and conditions and any other policies or rules imposed by the carrier you use to ship your items.

D. Built Oregon Marketplace is not responsible for any issues you may encounter while items you ship using Marketplace Shipping Labels are in transit. That means that if an item is lost, damaged, or arrives later than expected, you will have no recourse against Built Oregon Marketplace. Please review the carrier’s terms and conditions for more information on how they handle parcels that are lost, damaged, or delayed.

Built Oregon Marketplace reserves the right to remove your access to Built Oregon Marketplace Shipping Labels at any time and for any reason.

USPS Labels

US sellers can purchase USPS postage on the Built Oregon Marketplace to fulfill their orders through ShipStaton. By using USPS postage, you agree to comply with the USPS rules and USPS Privacy Statement.

 

UPS Labels

UPS sellers can purchase UPS postage on the Built Oregon Marketplace to fulfill their orders through ShipStaton. By using UPS postage, you agree to comply with the UPS Packaging GuidelinesUPS Regulations and UPS Requirements, and UPS Privacy Notice.

Shipping Return Labels

Built Oregon Marketplace Sellers who accept returns from buyers and ship packages using USPS or UPS, will be responsible for supplying buyers with Return Shipping Labels at their own expense.

Shipping Insurance

When you use Built Oregon Marketplace shipping labels, you can purchase parcel insurance to protect your shipments. Insurance is available through ShipStation for USPS and UPS shipments. Visit ShipStation for more detail.

Fees

Sellers are responsible for Shipping and Fulfillment expenses for all products sold with Free Shipping. Sellers are responsible for all shipping fees required to complete the shipping requirements. This may include any differences between what the buyer paid for shipping and what the actual amount required to ship through either USPS or UPS options. The fees required will be deducted from the Seller’s earnings. Sellers have the option to choose ‘Other’ when fulfilling their order and process shipping through a similar means & carrier.

Built Oregon Marketplace Anti-Discrimination and Hate Speech Policy

 

The Built Oregon Marketplace connects thoughtful consumers around the world to connect with Oregon Founders, their craft, and their communities. Oregon’s consumer product eco-system is built on relationships amongst people. 

We are resolute in our stance that building trust and empathy with one another will always have a far more significant and lasting impact than any product sold through the marketplace. Built Oregon’s North Star will always be the people behind the products, the places that mold who they are, and the stories that connect us as human beings.

We believe in building an inclusive and empathetic ecosystem that leverages Oregon’s deep legacy of product craftsmanship and innovation — one that is built upon an independent spirit, humility, collaboration, and world-class knowledge — to create broad-based opportunities for entrepreneurs in consumer products and for the people their companies employ. 

We believe these opportunities can help create industry-leading companies and sustainable businesses that provide consistent living-wage jobs. And we believe that those jobs have the potential to lift people, communities, and the entire state of Oregon.

So 4,Built Oregon Marketplace is an extension of this belief, and as such within this eco-system our doors are open for all people of all backgrounds. The Marketplace at is core is space built on a foundation of trust and as such all who participate are welcome, to feel safe, and to feel included. This policy explains the kind of behavior that is prohibited, and we expect all who participate to agree to ensure all abide by these rules, or we will have to shut our door to them.

This policy is a part of our Terms of Use. By using the Built Oregon Marketplace, Sellers are agreeing to this policy and our Terms of Use.

The Built Oregon Marketplace prohibits the use of our Services to discriminate against people based on the following personal attributes ( collectively, “protected groups”):

  • Race

  • Color

  • Ethnicity

  • National origin

  • Religion

  • Gender identity

  • Sexual orientation

  • Disability

  • Any other characteristics protected under applicable law

It is Seller’s responsibility to know Seller’s local lawny and any other legal discrimination regulations that may apply to Sellers. Additionally, Built Oregon Marketplace does not allow hate speech. Hate speech occurs when violent, offensive, derogatory, or demeaning language is directed at a person or group based on one or more protected group attributes.

This applies to all forms of communications throughout the Marketplace. Hate speech communicated or expressed in any form is not allowed. As a Seller on the Marketplace, Seller’s shop content, product, policies, etc. can not display discriminatory behavior towards protected groups. Examples of prohibited behavior within or outside the Marketplace include, but not limited to:

  • Refusal of service based on membership in one or more protected groups

  • Expressing intolerance or lack of respect for customers, other Sellers, or Built Oregon members.

  • Having a shop policy that excludes sales to members of one or more of the protected groups.

  • Racial slurs or derogatory or demeaning remarks or actions against protected groups listed above

  • Posts that support or glorify hate groups and their members, within and outside the Marketplace 

If Sellers think discrimination or hate speech has occurred on the Marketplace, or a Seller on the Marketplace outside the Marketplace please email marketplace@builtoregon.com, and we will investigate. If Sellers see a listing on the Marketplace which Sellers believe violates our Product Policy, including prohibited hate items, we encourage Sellers to copy and include the URL address in Seller’s email.






 

Selling on the Built Oregon Marketplace • Product Policies

As a Seller or advertiser on Built Oregon Marketplace, it is your responsibility to comply with all applicable laws and regulations and with Built Oregon Marketplace policies when listing and describing your products. We provide the following material for informational purposes only, and it is not intended as legal advice. We encourage you to consult with your legal counsel for questions about the laws and regulations concerning your listings.

Selling on Built Oregon Marketplace is a privilege.

Selling privileges are commonly restricted or removed if a seller's account health does not adhere to our performance metrics and policies. If you supply products for sale on the Built Oregon Marketplace, you must comply with all federal, state, and local laws and Built Oregon Marketplace policies applicable to those products and product listings.

Consequences of violation

Violations of Built Oregon Marketplace's listing policies may result in actions such as:

  • Cancellation of listings

  • Limits on listing privileges

  • Suspension of listing privileges

  • Removal of listing privileges

 

Built Oregon Marketplace reserves the right to make judgments in its sole discretion about whether or not a listing is appropriate.

Restricted products

Built Oregon Marketplace is the consumer’s guide to discovering Oregon based product companies made with a commitment to craft, consumers, and community. Products offered for sale on Built Oregon Marketplace must comply with all laws and regulations and with Built Oregon Marketplace's policies. The sale of illegal, unsafe, or other restricted products listed on these pages, including products available only by prescription, is strictly prohibited. All products listed by a Seller will be approved by the Built Oregon Admin before they go live in the Marketplace.

If you supply goods on Built Oregon Marketplace, you should carefully review the Restricted Products Help pages listed below before listing a product. The examples provided in these Help pages are not all-inclusive and are provided solely as an informational guide. We encourage you to consult with your legal counsel if you have questions about the laws and regulations concerning your products. Even where a product is listed as an "Example of Permitted Listings," all products and listings must also comply with applicable laws. In addition, any links provided are for informational purposes only, and Built Oregon Marketplace does not warrant the accuracy of any information provided in these links.

If you supply a product in violation of the law or any of Built Oregon Marketplace’s policies, including those listed on the Restricted Products pages, we will take corrective actions, as appropriate, including but not limited to immediately suspending or terminating selling privileges, destroying inventory in our fulfillment centers without reimbursement, returning inventory, terminating the business relationship, and permanent withholding of payments. The sale of illegal or unsafe products can also lead to legal action, including civil and criminal penalties.

Built Oregon Marketplace encourages you to report listings that violate Built Oregon Marketplace's policies or applicable law by contacting us. We will investigate each report thoroughly and take appropriate action.

Additional related policies

Certain categories require you to obtain pre-approval from Built Oregon Marketplace before listing in those categories. Certain categories require you to provide additional information and/or a supplemental guarantee before listing in those categories.

  • Certain products are subject to additional regulation in the state of California.

  • If you wish to list items for international purchase, you are responsible for conducting proper research to ensure that the items listed comply with all applicable laws and regulations.

  • Products that claim to be "FDA Cleared," "FDA approved" or products that include the FDA logo in associated images need to meet additional requirements (for more information, see: Is It Really 'FDA Approved'? and FDA Logo Policy)

 

 

 

Restricted products

Alcohol

Examples of Permitted Listings

  • Wine sold by pre-approved sellers

  • Wine and beer making kits and products that do not contain alcohol

  • Alcohol-related accessories and products, including corkscrews, decanters and containers

  • Alcohol-related memorabilia and collectibles that do not contain alcohol

Examples of Prohibited Listings

  • Alcoholic beverages (except from pre-approved wine sellers)

  • Liquor licenses

  • Any product marketed for customers over 21 years of age

  • Any product that encapsulates raw alcohol

 

For additional reference visit Oregon Wine Board

 

Animals & Animal Related Products

Examples of Permitted Listings

  • Live shellfish and crustaceans

  • Live insects and worms used for agricultural purposes, bait, or pet food

    • Note: These are subject to geographic sales restrictions.

  • Products made to resemble prohibited animal parts or products, but which are not made from those animals. If the listing includes a clear title and description that the item is not genuine; for example, faux tortoise shell is permitted if the listing states the item is fake or artificial.

  • Animal parts or products that are not otherwise restricted, such as:

    • Shark teeth jewelry

 

Examples of Prohibited Listings

  • Veterinary Diets are dog and cat food products intended for the nutritional management of these animals in varying states of health, including those with illnesses and other related conditions as diagnosed by a veterinarian. The US Food and Drug Administration (FDA) has provided guidance that Veterinary Diets should be sold under the direction of a veterinarian. See FDA guidance here

  • Animal feces

  • Most live creatures, such as: pets, livestock, or marine mammals

  • Illegal wildlife products

  • Fish or wildlife that are taken, possessed, transported, or sold in violation of the Lacey Act

  • Food for pets or other animals that is not registered or licensed as required by law

  • Insects or other creatures designated as "plant pests"

  • Parts or products, including fur and feathers, from federally endangered or threatened species, such as:

    • Cheetah

    • Jaguar

    • Leopard

    • Mountain zebra and Hartmann mountain zebra

    • Sable antelope

    • Tiger

    • Polar bear

    • Ocelot

    • Wolf

    • Indian python

    • Crocodile

    • Alligator

    • Sea turtle

    • Colobus monkey

    • Vicuna

    • Spanish lynx

    • Elephant

    • Pangolin

    • Sea otter

  • Parts or products from bear or mountain lion; such as:

    • Bear bile

  • Parts or products from cat or dog

  • Products made from the skin of seals

  • Products prohibited for sale under the Migratory Bird Treaty Act of 1918

  • Products containing ivory from animals

  • Vaccines (including human and animal vaccines), such as:

    • Rabies

    • West Nile Virus

    • Distemper

    • Puppy CPV

    • Lyme Disease

  • Products that contain parts or ingredients derived from sharks, whales, dolphins, or porpoises (with the exception of teeth, which are permitted), such as:

    • Joint pain supplements containing shark cartilage

    • Shark fin products

    • Shark liver oil

    • Whale meat

  • Products that contain foie gras may not be shipped to addresses within the State of California.

  • Parts or products made from certain species listed below may not be shipped to addresses within the State of California:

    • Cobra

    • Python

    • Kangaroo

    • Feral horse

    • Porpoise

 

Art - Fine Art

This section is about restricted product policies for art in the Fine Art category. See the restricted product policies for art in the Home Décor category.

Sellers are required to obtain approval from Built Oregon Marketplace before listing in this category. 

Whether you're selling an edition of lithographs, 18th century oil paintings, or contemporary mixed media work, accurate data is crucial to discoverability and sales in Built Oregon Marketplace Fine Art. Providing a clear and concise listing while following a consistent format will better inform customers and enhance discoverability of your art.

Examples of Permitted Listings

Before going any further into how to maximize your business, let's first identify the types of art that may be listed in the Built Oregon Marketplace Fine Art Store:

  • One of a kind paintings, watercolors, drawings, and two-dimensional mixed media

  • A print or photograph in a limited edition with the following requirements:

    • In an edition of 200 or less

    • The only edition of the work published in that size (the same image can also have editions of up to 200 in other sizes)

    • The prints should be numbered (X/XX) and signed, or accompanied by a certificate of authenticity signed by the artist and stating the number of the print (X/XX)

    • Artist proofs or color test proofs (CTP) are allowed for editions of less than 200

  • Secondary-sale works (artwork with a sales history): Works must be authenticated by the seller; the seller must have proof of purchase or title for the work and provide it to the buyer; listings should include provenance (with sales history) where applicable

  • Ex-libris prints are qualified for the site, but they must have a named artist, be hand-signed or numbered and from an edition of less than 200

 

Examples of Prohibited Listings

The following types of art are not supported and may not be listed in the Built Oregon Marketplace Fine Art Store at this time:

  • Three dimensional artwork, such as sculptures

  • Textile or anthropological or archaeological-based art (for example, Navajo blankets or Arts and Crafts textiles )

 

The following types of artworks do not qualify for the Built Oregon Marketplace Fine Art category:

  • Artwork without a named artist

  • Artwork that is a mass-produced or commercial work that has been hand-painted (also called "brush to canvas")

  • Artwork that was created as a reproduction of an existing work; the artist did not deliberately make more than one version of the same artwork (such as artist Edvard Munch did with The Scream) even if there is a named artist or the artwork otherwise meets the requirements above

  • Giclée print on canvas

  • Promotional posters or advertisements even if they otherwise meet the requirements above

  • Artwork in a limited edition that consists of any of the following:

    • Estate signed or estate editions

    • Plate signed editions

    • Creative Commons images or editions: CC

    • An edition of over 200, even if numbered and hand signed or otherwise meeting the requirements above

    • Open editions, even if hand signed or otherwise meeting the requirements above

  • Products related to art, but that are not artworks themselves (for example, books about or containing art, posters of artwork, artwork printed on clothing, and decorative mousepads)

 

Art - Home Decor

Examples of permitted listings

  • Exact replicas or reproductions of artwork if the listing includes the word "reproduction" in the title and the description

  • Genuine artwork for which the seller has and can provide evidence of authenticity

  • Artwork for which the seller clearly and prominently discloses its condition, alterations and conservation or repairs in the listing description

Examples of prohibited listings

  • Unauthorized copies or reproductions of artwork that violate any copyright or trademark

Specific products and categories that require approval

  • You are required to obtain approval from Built Oregon Marketplace before listing any of the specific products or categories of products listed below.

  • Follow the link for more information about the approval requirements and process. You must list products in the appropriate product categories. Collectibles such as stamps are available in the Everything Else category. Be sure to list products that matches an existing product page rather than listing in the Everything Else category.

 

Other approval requirements

Sellers may be required to meet additional qualifications to sell certain brands or list within certain categories even if they are not listed above. If you attempt to list one of these products, you will see a notice stating Listing limitations apply.

Email marketplace@builtoregon.com for review and approval of products.

Automotive and Motorsports

Examples of prohibited listings

  • New catalytic converters that are certified to conform to the Clean Air Act standards

  • New tires that meet the Compliance Checklist for Tires below

  • Automotive batteries

  • Portable fuel containers certified by the Environmental Protection Agency (EPA)

  • Motor vehicles that are required to be registered

  • Portable fuel containers not certified by the EPA

  • Products that are designed to defeat, bypass, or otherwise interfere with law enforcement, vehicle or road safety features, or other legal requirements, such as:

    • Photo blocker sprays or license plate covers that are intended to obscure the reading or recognition of a license plate

    • Products intended to defeat, bypass, or shut down emission control devices, including oxygen simulators and CAT, DPF or EGR delete kits 

    • Products intended to override malfunction indicator lights

    • Products intended to affect traffics signals

    • Products designed to intentionally block, jam, or interfere with licensed or authorized radio communications, such as GPS jammers

    • Products intended to alter odometers

  • High-intensity discharge (HID) conversion kits

  • Used tires

  • Products that do not meet the applicable Federal Motor Vehicle Safety Standard (FMVSS)

    • Example: Motorcycle helmets that do not meet FMVSS 218

  • Driver's licenses and other government-issued identification cards

  • Vehicle Identification Number (VIN) plates

  • In California: engines, aftermarket, performance, and add-on parts and gas cans that are not compliant with California Air Resources Board requirements

  • In California and Washington: motor vehicle brake pads that are not certified by the manufacturer for compliance with state laws and regulations restricting the concentration of copper, certain heavy metals, and asbestos in such products

  • Vehicle airbags, airbag covers, airbag inflators, and airbag components

  • Vehicle seat belts and seat belt components

  • Engine coolant or antifreeze products that contain more than 10 percent ethylene glycol and do not contain a bittering agent

  • Wheel weights containing lead in certain jurisdictions

 

Composite Wood Products

Examples of Permitted Listings

  • Products containing regulated composite wood that comply with EPA formaldehyde emissions standards and labeling requirements.

Example of Prohibited Listings

  • Products containing regulated composite wood that do not comply with EPA formaldehyde emissions standards.

  • Products containing regulated composite wood that are not individually labeled in accordance with EPA regulation.

Related Built Oregon Marketplace Help Pages

Additional Useful Information

 

Cosmetics & Skin/Hair Care

Cosmetics are products that are usually rubbed, poured, sprinkled, or sprayed onto the body for cleansing, beautifying, or changing the appearance of the body. The cosmetics category includes products like skin creams, perfumes, lipsticks, fingernail polishes, temporary tattoos, eye and facial makeup, shampoos, hair colors, toothpastes, and deodorants.

Compliance Checklist

Packaging

  1. Cosmetics must be sealed in the original manufacturer’s packaging

  2. Cosmetics must be new and unused

  3. Cosmetics must clearly display identifying codes placed on the packaging by the manufacturer or distributor, such as matrix codes, lot numbers, or serial numbers

Labeling and Product Detail Pages

1. Cosmetics labels and detail pages must be labeled in English with the following information:

  • The name of the product

  • The purpose or use of the product (e.g. cleansing the body, reducing the appearance of wrinkles, moisturizing the skin)

  • The amount of content of the cosmetic, in terms of weight, measure, count or a combination (e.g. 30 oz, 5 mL, 10 pills, 5 lbs)

  • The ingredient list

  • The name and address of the manufacturer, packer, or distributor (this is not required on detail pages)

  • Any necessary label warnings

2. Cosmetic labels and detail pages must not:

  • State that the products cure, mitigate, treat, or prevent a disease in humans, unless that statement is approved by the FDA and the product is properly labeled as both a cosmetic and a drug

  • State that the cosmetics are “FDA approved” if they are not FDA approved

  • Use the FDA logo

  • State “tester,” “not for retail sale,” or “not intended for resale” as such items may not be sold on Built Oregon Marketplace

 

For more information, see the U.S. Food and Drug Administration's resources Summary of Labeling Requirements Cosmetics Labeling Claims, and Is It Really 'FDA Approved?', and Is It a Cosmetic, a Drug, or Both? (Or Is It Soap?).

Products and Ingredients

  1. Cosmetics must not be named in an FDA recall or safety alert (for more information, see: Recalls, Market Withdrawals, & Safety Alerts)

  2. Cosmetics must not contain prohibited ingredients (for more information, see: Prohibited & Restricted Ingredients)

  3. Cosmetics must be safe for use and must not be a product that the Food and Drug Administration (FDA) has determined presents an unreasonable risk of injury or illness, such as:

 

  1. Cosmetics must not require a prescription or a medical professional's supervision or direction for their use

  2. Cosmetics must not contain controlled substances, such as:

    1. Anything listed in Schedules I, II, III, IV or V of the Controlled Substances Act (for more information, see: Schedules of Controlled Substances)

    2. "List I" chemicals or their derivatives as designated by the Drug Enforcement Administration (DEA) (for more information, see: List I and List II Chemicals)

  3. Cosmetics must not contain plastic microbeads (for more information, see: The Microbead-Free Waters Act: FAQs)

  4. In order to be sold into California and New York, antiperspirants, deodorants, and hairsprays must not contain toxic air contaminants (for more information, see California Air Resources Board Consumer Products Enforcement and New York Department of Environmental Conservation)

  5. Cosmetics must comply with Built Oregon Marketplace policies, including:

  • Cosmetics that contain ingredients derived from sharks, whales, dolphins, or porpoises are prohibited from sale

  • Cosmetics that contain more than 12% hydrogen peroxide are prohibited from sale

  • Cosmetics that contain acetone, such as nail polish remover, cannot be sold in volumes more than 16 oz in total

  • InStyler rotating irons are prohibited from sale

  • Claire’s brand cosmetics are prohibited from sale

 

Known prohibited products

Built Oregon Marketplace specifically prohibits the following cosmetic products. These products are prohibited because they do not meet the checklist requirements. This list does not include all cosmetic products prohibited by Built Oregon Marketplace.

  • Corrective and cosmetic contact lenses

  • Latisse

  • Obagi Nu-Derm Sunfader

  • Obagi Nu-Derm Clear

  • Obagi Nu-Derm Blender

  • Obagi Elastiderm Decolletage Skin Lightening Complex

  • Obagi C-Therapy Nightcream

  • Obagi RX System Clarifying Serum

  • Products that contain minoxidil in excess of 5%

  • Bithionol

  • Brazilian Blowout Acai Professional Smoothing Solution

  • Chloroform

  • Halogenated salicylanilides

  • Methylene chloride

  • Vinyl chloride in aerosol products

  • Zirconium-containing complexes in aerosol products

  • Synthol, Synthrol, or Swethol posing oil

Additional useful resources

  • LegitScript has a searchable database that may help when determining if a cosmetic includes a prohibited ingredient: https://www.legitscript.com/

 

CPAP Cleaning and Disinfecting Devices

Medical devices are regulated by the Food and Drug Administration (FDA), which is the U.S. federal agency that is responsible for ensuring that medical devices intended for human use are safe and effective. This includes continuous positive airway pressure (CPAP) cleaning and disinfecting devices.

We have seen two primary types of medical devices that claim to clean CPAPs. One type uses ozone gas, the second type uses ultraviolet (UV) light. To date, the FDA has not approved or cleared either type of machine to clean CPAPs.

In fact, the FDA expressly communicated to Built Oregon Marketplace that the above types of cleaning devices are unapproved. Class I and Class II non-exempt medical devices must be cleared by the FDA for sale in the U.S. (for more information, see 510(k) Clearances). Only products that comply with FDA requirements and are authorized may be sold on Built Oregon Marketplace.

Additional useful information

 

Currency, Coins, Cash Equivalents, and Gift Cards

You are required to obtain approval from Built Oregon Marketplace before listing in the Collectible Coins category.

Without limiting the foregoing, if you qualify as a dealer of precious metals, precious stones or jewels, you must comply with 31 C.F.R. Part 1027 and other laws and regulations applicable to you and will, upon Built Oregon Marketplace’s request, provide copies of your anti-money laundering program to Built Oregon Marketplace. Items considered exonumia, including but not limited to medals, medallions, challenge coins, and commemorative coins not primarily made of a precious metal are exempt from this policy.

Examples of Prohibited Listings

  • Collectible Coins

  • Monetized Bullion: Coins or other forms of money manufactured of gold, silver, or other precious metal and used now or hereafter used as a medium of exchange under the laws of a U.S. state, the United States, or any foreign nation.

  • Collectible coins or monetized bullion that are reproductions, replicas, or copies and satisfy the following conditions as well as comply with the Counterfeit Deterrence Act of 1992.

The following are never permitted for sale on Built Oregon Marketplace:

  • Items considered legal tender that have been altered outside of numismatic preservation. This includes holograms, overlays, cladding, plating, or colorizing

  • Paper money, including uncut sheets, bank notes, money orders, bricks, and certificates

  • Imitation currency, including toy/play money and prop money, that is not plainly and permanently marked "COPY" in the English language including:

    • Coins

    • Token

    • Paper money

    • Commemorative medals

  • Rounds made primarily of precious metal

  • "Unsearched" bags, rolls, tubes, jars, or hoards where the buyers cannot identify clearly the items they will receive

  • Counterfeit coins and paper money such as bank notes, bonds, money orders, silver certificates, and gold certificates

  • Stocks and securities

  • Equipment designed to create counterfeit items

  • Cash or cash equivalent instruments, including money orders, traveler's checks, stored value products like retail or open loop gift cards or electronic stored-value redemption codes (except for retail gift cards listed by pre-approved sellers)

  • Gift cards, including:

    • Gift cards, except retail gift cards listed by pre-approved sellers

    • Retail gift cards that exceed $2,000 in value

  • Non-monetized bullion (precious metal which has been smelted or refined and has a value dependent primarily upon its precious metal content and not upon its form)

  • State or federal assistance benefits, such as:

    • Special Supplemental Nutrition Program for Women, Infants and Children (WIC) benefits, including supplemental foods (such as infant formula), cash-value vouchers, and food instruments (such as vouchers, checks, electronic benefit transfer (EBT) cards, and coupons)

    • Supplemental Nutrition Assistance Program (SNAP, formerly known as Food Stamp Program) benefits and SNAP EBT cards

 

Additional Useful Information

 

Dietary Supplements

Dietary supplements are vitamins, minerals, herbs, or other substances (like amino acids or fatty acids) eaten to supplement the diet. They often come in forms like tablets, capsules, softgels, gelcaps, powders, and liquids. Supplements must be correctly described and labeled, and they must not be prohibited by Built Oregon Marketplace policies. Please use the checklist below to be sure your product can be sold on Built Oregon Marketplace.

Compliance Checklist Packaging

  1. Supplements must be sealed in the original manufacturer’s packaging

  2. Supplements must be new and unused

  3. Supplements must clearly display the identifying codes placed on the packaging by the manufacturer or distributor, such as matrix codes, lot numbers, or serial numbers

 

Labeling

Supplements must be labeled in English with the following information:

 

  • The name of the dietary supplement

  • The total quantity or amount of the dietary supplement (e.g. 100 tablets, 5 mg, 6 oz)

  • A “Supplement Facts” panel

  • The ingredient list

  • The name and address of the manufacturer, packer, or distributor

    • Supplement labels must not state that the products cure, mitigate, treat, or prevent a disease in humans, unless that statement is approved by the FDA

    • Supplement labels must not claim that the products have the same effects as controlled substances or prescription drugs (e.g. supplements cannot have names that could be confused with controlled substances or prescriptions drugs, like “Viagrex” or “TestosterX”)

    • Supplement labels must not claim that the supplements are “FDA approved”

    • Supplement labels must not use the FDA logo

    • Supplement labels must not state “tester,” “not for retail sale,” or “not intended for resale”

For more information, see the U.S. Food and Drug Administration's resources Dietary Supplement Labeling Guide and Is It Really 'FDA Approved?'.

 

Detail pages

  • Detail pages must include the following information:

  • The name of the dietary supplement

  • The ingredient list, including an image of the ingredient list from the product label

  • Detail pages must not state that the products cure, mitigate, treat, or prevent a disease in humans, unless that statement is approved by the FDA

  • Detail pages must not include disease names in the keywords

  • Detail pages must not state that the products have the same effects as controlled substances or prescription drugs (e.g. supplements cannot state that they are alternatives to prescription drugs or that they are just as effective as a prescription drug)

  • Detail pages must not claim that the products produce an effect similar to that of an anabolic steroid, such as "Legal Steroids"

  • Detail pages must not state that the supplements are “FDA approved”

  • Images associated with detail pages must not include the FDA logo

 

Products and ingredients

  • Supplements must not be named in an FDA recall or safety alert (for more information, see: Recalls, Market Withdrawals, & Safety Alerts)

  • Supplements must not contain ingredients prohibited by the FDA (for more information, see: Dietary Supplement Products & Ingredients)

  • Supplements must not be identified as adulterated (e.g. unsafe or lacking evidence of safety) or misbranded (e.g. having false or misleading information on the label) in an FDA warning letter (for more information, see: FDA Warning Letters)

  • Supplements must be safe for use and must not be a product that the FDA has determined presents an unreasonable risk of injury or illness, such as:

 

  • Supplements must not be named by the Federal Trade Commission (FTC) as making untrue marketing claims (for more information, see: Federal Trade Commission Press Releases)

  • Supplements must not contain controlled substances, such as:

 

    • Cannabidiol (CBD), a Schedule I Controlled Substance (for more information, see: Restricted Products: Drugs & Drug Paraphernalia)

    • Anything listed in Schedules I, II, III, IV or V of the Controlled Substances Act (for more information, see: Schedules of Controlled Substances)

    • "List I" chemicals or their derivatives as designated by the Drug Enforcement Administration (DEA) (for more information, see: List I and List II Chemicals)

  • Supplements must comply with Built Oregon Marketplace policies, including:

 

    • Supplements that contain ingredients derived from sharks, whales, dolphins, or porpoises are prohibited from sale

    • Supplements that contain more than 12% hydrogen peroxide are prohibited from sale

    • Patches that are marketed as dietary supplements or detox products are prohibited from sale

    • Male enhancement supplements with the brand name Rhino are prohibited from sale

Additional Useful Resources

 

Drugs & Drug paraphernalia

A drug is a substance used to diagnose, cure, treat, or prevent diseases in people or animals. Drugs can also be used to change the structure or function of the body, such as to treat some kinds of acne. Some drugs require a prescription for sale, such as most antibiotics, while other drugs may be sold without a prescription because they are approved by the FDA to be sold over the counter.

Examples of Prohibited Listings

“Controlled substances” are drugs that are illegal, such as cocaine or heroin. Products used with controlled substances may be considered drug paraphernalia. Drug paraphernalia includes products primarily intended or designed for use in making, preparing, or using a controlled substance.

Please use the checklist below to be sure your product can be sold on Built Oregon Marketplace.

Compliance Checklist for Drugs & Drug Paraphernalia

 Packaging

  1. Drugs must be sealed in the original manufacturer’s packaging

  2. Drugs must be new and unused

  3. Drugs must clearly display identifying codes placed on the packaging by the manufacturer or distributor, such as matrix codes, lot numbers, or serial numbers

 

Labeling

  • Drugs must be labeled in English with the following information:

  • The title of the drug

  • The “Drug Facts” panel

  • The active ingredient(s)

  • The purpose(s) of the drug

  • The use(s) of the drug

  • Any required warning(s)

  • The directions for using the drug

  • Any other information, as required for the specific product

  • The inactive ingredients

  • Drug must use the claim “FDA approved” appropriately

  • Drug labels must not use the FDA logo

 

For more information, see the U.S. Food and Drug Administration’s Guidance on Labeling and Is It Really 'FDA Approved?'

 

Electronics

You are generally permitted to sell electronics products that (1) are legal for sale, (2) comply with applicable industry standards, (3) do not interfere with other electronics, and (4) do not circumvent other technical controls, such as copyright protection.

In this page, we provide examples of prohibited listings, along with special rules that apply to streaming media players.

 

Examples of prohibited listings

  • Products that do not comply with our Radio Frequency Devices policy

  • Products where the serial number has been removed or altered

  • Products designed to intentionally block, jam or interfere with police radar, laser signals, or traffic signals, such as laser and radar shifters

  • Products that descramble, or gain access to cable or satellite television without permission, such as:

    • Blocker devices

    • Hardware or Software DSS Emulators

    • Listings for information or guides on "how to" de-scramble cable or satellite television without permission

    • Programmed Smart Cards

    • Smart Card programmers and un-loopers

  • Products that do not comply with our Laser Products policy

  • Products that promote or facilitate the infringement of or unauthorized access to copyrighted content, such as:

    • Video game controllers (including cards or other devices) that replace existing technology in a video game

    • DVD duplicators that bypass copyright protections

    • Blu-ray players that have been modified to disable region coding

  • Products that improperly circumvent cell phone locking, such as cell phones that were originally locked to a cell phone carrier and have been manually unlocked to work with other carriers (such as jailbroken iPhones), cell phone unlocking devices (such as unlock codes for Blackberry), and cell phones with bad electronic serial numbers (ESNs)

  • Micro SIM cards modified from standard size SIM cards

  • Certain streaming media players, voice assistant devices, and related accessories

  • Audiobook players and accessories produced by The National Library Service for the Blind and Physically Handicapped (“NLS”). These products bear an imprint stating “Property of U.S. Government” and the official seal of the Library of Congress. Instructions for returning these materials to the NLS are found here

  • Products that do not comply with applicable regulatory or industry standards, such as:

    • Any holiday light and/or decorative outfit product that is not compliant with 16 CFR 1120.3(c)

    • Any extension cord product that is not compliant with 16 CFR 1120.3(d)

    • Any USB-C (or USB Type-C) cable or adapter product that is not compliant with standard specifications issued by “USB Implementers Forum Inc.”

    • Cylindrical lithium ion cell battery types: 14500, 16340, 18650, 20700, 21700, and 26650

 

Streaming media players and circumvention devices

  • Products offered for sale on Built Oregon Marketplace should not promote, suggest the facilitation of, or actively enable the infringement of or unauthorized access to digital media or other protected content. Any streaming media player or other device that violates this policy is prohibited from sale on Built Oregon Marketplace.

  • It is your responsibility to source and sell products that do not promote, promise the facilitation of, or actively enable the infringement of or unauthorized access to digital media or other protected content. If you sell these products, we may immediately suspend or terminate your selling privileges and destroy inventory in our fulfillment centers without reimbursement. In addition, if we determine that your account has been used to engage in fraud or other illegal activity, remittances and payments may be withheld or forfeited.

 

Related pages

 

Export Controls

Items subject to International and Export Trade Regulations International Traffic in Arms Regulations

Some jurisdictions restrict the export, import, or sale of these products. For instance, some weapons are deemed to be “defense articles” that are regulated by the U.S. Department of State under the International Traffic in Arms Regulations (“ITAR”). All items governed by ITAR require a license, a license exemption, or other approval from the U.S. Department of State in order to “export” (22 C.F.R. § 120.1 et seq. defines export to include releasing or transferring “technical data” to “foreign persons,” whether inside or outside the United States, or to “US persons” located at APO/DPO/FPO addresses outside of the United States). Non-compliance with the ITAR can result in civil penalties as high as $500,000 per violation, criminal penalties up to $1,000,000 in fines, 10 years imprisonment per violation, and/or a bar from conducting business with U.S. companies. 

Export Administration Regulations

Weapon products considered “dual-use” (i.e., those having both a defense and commercial purpose) may be regulated by the U.S. Department of Commerce under the Export Administration Regulations (“EAR”). An export license or other approval from the U.S. Department of Commerce may be required prior to selling these items. Non-compliance with EAR can result in civil penalties as high as $250,000 per violation or twice the amount of the transaction that is the basis of the violation, criminal penalties up to $1,000,000 per violation, 20 years imprisonment per violation, and/or loss of export privileges.

Food & Beverage

Organic products

Products that (1) claim to be organic, (2) claim to contain organic ingredients, or (3) use the U.S. Department of Agriculture ("USDA") organic seal must comply with the USDA organic regulations at 7 CFR Part 205. You are responsible for understanding and complying with all requirements of the organic regulations, including production, certification and labeling requirements. For more information, see Organic Products.

Examples of permitted listings

  • Properly prepared and sealed foods and beverages that are appropriately packaged and labeled. Products need to be shipped appropriately to protect the quality and safety of the food, to avoid spoilage, melting, damage, and so on. All food packaging must include the following:

    • Product name

    • Name and address of the packaging company

    • Expiration date

    • Net content quantity and weight (the weight of the contents, not including any packaging)

 

 

Examples of prohibited listings

  • Products that do not meet federal food inspection or import requirements, such as:

    • Products containing horse meat

    • Products containing any meat imported from China

    • Kaffir lime leaves imported from Thailand

  • Infant formula products that do not meet Food & Drug Administration (FDA) premarketing requirements, such as:

    • Goat's milk infant formula

    • HIPP formula and milk products

  • Betel nut products or products containing betel nut flavoring

  • Poppy seeds that are not approved brands per Built Oregon Marketplace policy or are sold in pack sizes larger than one pound. Approved Brands: 365 Everyday Value, Happy Belly, McCormick, Frontier, Bob’s Red Mill, Spice Islands, Morton & Bassett, Simply Organic, Spicely Organics, Starwest Botanicals, Tone’s.

 Shipping and labeling requirements

Each shipment of produce must have: (1) the name and address of the shipper or owner; (2) the name of the person to whom the shipment is being sent; (3) the name of the country, state, or territory where the contents were grown; and (4) a statement of the contents. State and local governments may have additional requirements for both interstate and intrastate shipment and labeling of certain produce.

For additional resources visit ODA Food Safety; Oregon Food Safety

 

 

 

Gambling & Lottery

Examples of Permitted Products

  • Non-functional slot machines created solely for display or as toys

Examples of Prohibited Products

  • Lottery tickets

  • Coin-operated slot machines

  • Slot machines that can be converted to use coins or currency

 

Hazardous and Dangerous Items

Examples of permitted listings

If listing a permitted but hazardous item, sellers must ensure they are shipping the item in compliance with Department of Transportation requirements and applicable laws.

  • Batteries that do not contain mercury

  • Rechargeable batteries

  • Portable fuel containers certified by the United States Environmental Protection Agency (EPA)

Examples of prohibited listings

  • Products containing Bisphenol A (BPA)

  • Items containing Carbon Tetrachloride, such as:

    • Fire extinguishers

    • Refrigerants

    • Cleaning agents

  • Any chemical substance or compound that is intended for commercial, industrial, or professional use only and is not available for general consumer purchase

  • Explosives, such as:

    • Black powder

    • Caps for toy guns

    • Explosive fuses

    • Exploding rifle targets

    • Fireworks, such as:

    • Firecrackers

    • Firework kits

    • Aerial bombs

    • Bottle rockets

    • Party poppers

    • Roman candles

    • Smoke bombs

    • Snap caps

    • Sparklers

    • Flares, such as projectile and road flares

    • Flash paper

    • Gasoline

  • Sky lanterns or floating lanterns

  • Bacteria cultures or other products containing E coli or Escherichia coli

  • Hydrofluoric acid

  • Inflatable Neck Floats for children

  • Information on how to make explosive devices, such as bombs

  • Kite strings that are intended for kite fighting

  • Military-style gas masks and their filters

  • Nitric acid

  • Products containing red phosphorous

  • Products containing thermite

  • Products containing tritium that do not comply with the regulations of the United States Nuclear Regulatory Commission

  • Products that do not comply with the Safe Drinking Water Act

  • Used oil, such as cooking oil or motor oil

  • Water walking balls

  • Products contaminated by radiation

  • Liquid mercury and products containing mercury, such as:

    • Automotive switches, relays, and diostats

    • Batteries, with the exception of alkaline-manganese button cell batteries containing up to 25 mg of mercury

    • Manometers, sphygmomanometers, and other medical devices containing mercury

    • Mercury-added consumer novelty products such as toys, games, cards, jewelry, apparel, and footwear

    • Thermometers

    • Thermostats

    • Wheel weights

  • Products containing cyanide

  • Individual magnets or magnet sets that are small enough to fit inside a cylinder that is 1.25 inches (31.7 mm) in diameter and 2.25 inches (57.1 mm) long (For example: “small parts cylinder” or “choking tube”) and have a flux index greater than 50 kg²mm² (50 kg2mm2) are prohibited from sale. Specifically, this includes individual magnets and magnet sets that are marketed or commonly used as a manipulative or construction items for entertainment, such as puzzle working, sculpture building, mental stimulation, or stress relief. Additionally, the following magnet set brands are specifically prohibited for sale:

    • Buckyballs

    • Buck balls

    • Buckybars

    • Bucky Bigs

    • Buckycubes

    • CyberCube

    • Dynocube

    • Hurry Harris balls

    • Magnicube (also called 'Mag Cube')

    • Neocubes

    • Neocubix

    • Nanodots

    • Neo spheres

    • Puzzle Spheres (ONLY if they are magnets or magnetic)

    • Zen magnets set

  • Vehicle airbags and airbag covers

  • Toy crossbows that have the capability of shooting small, sharp projectiles (e.g., toothpicks, pins)

See also

 

Human Parts & Burial Artifacts

Examples of Permitted Listings

  • Human hair, such as wigs

 

Examples of prohibited listings

  • Human skulls, bones, and skeletons 

  • Human body parts, such as:

    • Blood

    • Eggs

    • Organs

    • Sperm

    • Tissue

  • Human remains

  • Human waste and bodily fluids

  • Historical grave markers or tombstones

  • Native American burial items

  • Artifacts removed from Native American land, federal or state land, or a battlefield siteRelated Built Oregon Marketplace help pages

  • Restricted Products: See Animals & Animal Products section 

Additional useful information

  

Jewelry & Precious Gems

Examples of prohibited listings

  • Gold or silver products that are not stamped in compliance with applicable laws

  • Products that do not comply with the FTC’s Guides for the Jewelry, Precious Metals, and Pewter Industries

  • Irradiated gemstones, unless sale has been authorized by the Nuclear Regulatory Commission

  • Diamonds that do not comply with the Kimberley Process Certification Scheme

  • Clarity-enhanced white diamonds

  • Glass-filled rubies

 

Lasers

Laser pointers are generally not allowed on the Built Oregon Marketplace. These products are typically a pen-shaped pointing device (usually powered by a battery) that contains a small diode laser that emits an intense beam of light. Handheld laser pet toys and 303s are variations of laser pointers. There are four classes of visible-beam lasers: Class 2, Class 3R, Class 3B, and Class 4.

Non-handheld laser pet toys may be sold on Built Oregon Marketplace with prior approval. These products are free-standing devices and can have a pet-themed shape. They should not have a pen shape. The laser beam provides stimulation to pets.

Built Oregon Marketplace does not allow children's toys that incorporate lasers if they exceed hazard class I, but other products may be sold with prior approval. Applications of lasers in children's toys can vary widely. Common uses of lasers in children's toys are toy guns with laser range finders, spinning tops with spinning lights, laser light sabers, and toys which use lasers to create optical effects in a room. The FDA recommends that children's toys that incorporate lasers have a safety limit of hazard class I (1 mW output).

Garden laser projectors may be sold on Built Oregon Marketplace with prior approval. These systems are weatherproof and come in a special outdoor housing. Often used for seasonal lighting effects, garden laser projectors and outdoor laser lighting have diffraction gratings to split a laser beam into numerous dots of light onto the projected surface which may move and change colors.

   

Offensive and Controversial Materials

Built Oregon Marketplace’s Offensive Products policies apply to all products.

Built Oregon Marketplace does not allow products that promote, incite or glorify hatred, violence, racial, sexual or religious intolerance or promote organizations with such views. We'll also remove listings that graphically portray violence or victims of violence.

We maintain these policies to ensure a welcoming environment for our global customers and sellers to do business while offering the widest selection of items on earth. We promote trust and respect, as well as adherence to the law.

We exercise judgment in allowing or prohibiting listings and we keep our global community of customers and cultural differences and sensitivities in mind when reviewing and making a decision on products.

Listings for items that Built Oregon Marketplace deems offensive are prohibited on Built Oregon Marketplace.com. Built Oregon Marketplace reserves the right to determine the appropriateness of listings on its site, and remove any listing at any time. If you supply a product in violation of our Offensive products policies, we will take corrective actions, as appropriate, including but not limited to immediately suspending or terminating seller privileges, destroying inventory in our fulfillment centers without reimbursement, returning inventory, terminating the business relationship, and permanent withholding of payments (as applicable).

Examples of Products We Prohibit

Violence, Intolerance, and Hate

  • Products that contain violent or offensive material that has no historical significance. Built Oregon Marketplace reserves the right to make a determination on the historical value of the item.

  • Products that promote, incite, or glorify hate or violence towards any person or group. This includes products that contain violent or offensive material that has no historical significance. Built Oregon Marketplace reserves the right to make a determination on the historical value of the item.

  • Products that promote or glorify suicide

  • Products related to terrorist organizations

  • Products that promote or glorify people that have been found guilty of violent or sexual crimes.

 

Intolerance

  • Products that promote intolerance based on race, religion, and sexual orientation.

  • Products that contain racially derogatory language

 

Human Tragedies and Disasters

  • Products related to human tragedies and natural disasters

 

Child Abuse and Exploitation

  • Products that depict child abuse/exploitation

  • Products intended for use by children that contains adult content, profanity and/or sexual references

  • Products depicting children or characters resembling children in a sexually suggestive manner

  • Products marketed to or targeted at kids or teenagers that are age-inappropriate

 

 

 

Other Restricted Products

Examples of permitted listings

  • Plants and seeds that are not otherwise restricted

Examples of prohibited listings

  • Confederate flag merchandise

  • Coupons

  • Domain names

  • Drop-side cribs

  • Ethanol products that are advertised as not being denatured, advertised as not having a bittering agent, or advertised as consumable

  • Event tickets, such as concert tickets and sporting events tickets

  • Real or replica government, law enforcement, security, or military or paramilitary badges, identification documents, birth certificates, passports, licenses, patches, collars, or tags

  • Listings that redirect any customers from the Built Oregon Marketplace.com site into any other sales channel with the exception of advertisements that are part of the Built Oregon Marketplace Product Ads

  • Magic Wine Decanter

  • “Mystery boxes,” “Surprise boxes,” or similarly named products containing items that are not clearly described on the product detail page

  • Products intended to be used to produce an illegal product or undertake an illegal activity

  • Products made available by digital download, including "codes" that can be used to access content on other websites or services

  • Products that contain asbestos, especially corrugated paper, rollboard, commercial paper, specialty paper, and flooring felt

  • Products that contain Polychlorinated Biphenyls (PCBs), such as some electrical equipment, plasticizers in paint, carbonless copy paper, and other industrial products

  • Products that include any likeness of the seals of the President, Vice President, Senate, House of Representatives, or Congress

  • Products that infringe upon an individual's privacy, such as the sale of marketing lists and personal information

  • Products that are recreational boats without a proper Manufacturer Identification Code (MIC) and do not have a valid Hull Identification Number (HIN)

  • Products with the serial number removed or altered

  • Real property or real estate

  • Solutions manuals intended to be used by teachers, proctors, or official examiners (textbooks and solutions manuals for students are permitted)

  • Teacher's editions of textbooks in any format, such as:

    • Hardcopy or softcover books

    • eBook, CD-R, DVD or other electronic versions of teacher's editions

  • UPC Barcode Labels and EAN Codes, including EAN Code generators

  • Used or refurbished gas connectors

  • Video game bundles (e.g., bundles of products sold together, such as the "Sony PlayStation Portable Bundle with 5 Games") without pre-approval by Built Oregon Marketplace

  • Your Baby Can Read products

  • Products made from cotton sourced in Turkmenistan or Uzbekistan

  • "Washington Redskins" merchandise

 

Pesticides and Pesticide Devices

In the United States, pesticides and pesticide devices must comply with the Federal Insecticide, Fungicide, and Rodenticide Act (“FIFRA”) and applicable state and local laws, including registration and labeling requirements. Pesticides and pesticide devices include: (1) any product intended for preventing, destroying, repelling, or mitigating any pest and (2) any product that makes any antimicrobial, antifungal, antibacterial, anti-mold, or pesticide claim.

Common examples of conventional pesticides include:

  • Insecticides

  • Rodenticides

  • Herbicides

  • Fungicides

  • Repellants

  • Antimicrobial pesticides

Common examples of pesticide devices include:

  • Ultraviolet Light Units

  • Sound Generators

  • Insect Traps

  • Ground Vibrators

  • Water Treatment Units

  • Air Treatment Units

 

Note that, products that make any antimicrobial, antifungal, antibacterial, or other pesticidal claim (for example, products marketed to disinfect, repel insects, remove allergens, or prevent bacteria), may be considered pesticides or pesticide devices under EPA regulations, even if the products would not otherwise be considered pesticides or pesticide devices under the EPA’s definition of a pesticide. For more information, see https://www.epa.gov/pesticides.

Examples of permitted listings

Pesticides and pesticide devices that comply with FIFRA and all applicable state and local laws, including registration and labeling requirements.

Examples of prohibited listings

  • Unregistered pesticides (for example, insecticide chalk, tres pasitos)

  • Pesticide products and pesticide devices sold by non-U.S. residents

  • Pesticide products not intended for sale in the U.S. (these may look like recognized brands, but they do not have an EPA registration or establishment number)

  • Pesticide devices that were manufactured in a location or facility other than an EPA-registered establishment, that lack a clearly visible EPA establishment number on the label, or that make false or misleading claims

  • Restricted use pesticides, which are not to be available for purchase or use by the general public

  • Products labeled for professional use only

  • Products labeled for use by individuals/firms licensed or registered by the state to apply termiticide products

  • Products not registered with the EPA and all applicable state and local laws that make a pesticide claim, including those that may be subject to specific state registration requirements, unless subject to one of the limited exclusions below

  • Pesticide products that make false or misleading claims or are otherwise misbranded (for example, claims regarding the safety of the pesticide or its ingredients, such as “safe”, “non-poisonous", “non-injurious”, “harmless”, “non-toxic”, or “all natural”)

  • Pesticide products that make public health claims (for example, products marketed to control or mitigate any disease, infection, or pathological condition)

  • Mosquito repellent bracelets and stickers that are not approved brands per Built Oregon Marketplace policy. Approved Brands: Bugables, BugBand, BuggyBands, BuggyBeds, Cliganic, Coleman, Cutter, Evergreen Research, Mosquitno, Mosquito Guard, OFF!, Ortho, Para’Kito, Pic, Repel, RiptGear, Safer Brand, Sawyer, Scentpellent, Summit, Superband, Terro, Thermacell

  • Pesticide products that are in broken packaging or are being sold in a quantity or amount different from what is listed on the label approved by the EPA

Are any products excluded from EPA registration requirements?

Exclusions from EPA registration requirements are narrow and primarily apply to:

    • Items treated with a pesticide that has been registered for that use and that do not make any public health claims or pesticide claims beyond preservation of the article itself (see EPA requirements for Treated Articles)

    • Pesticide products made exclusively from a specific list of active and inert ingredients and that meet specific labeling and other requirements (see EPA requirements for Minimum Risk Pesticides)

    • Human and animal drugs regulated by the U.S. Food and Drug Administration (see Drugs & drug paraphernalia section)

Please also remember that some pesticides may be hazardous materials and therefore ineligible for Fulfillment by Built Oregon Marketplace. 

Plant and Seed Products

Sellers must comply with all applicable federal laws when selling plant and seed products. You must also comply with state and local laws applicable to the jurisdiction into which your products are sold as well as the jurisdiction from which you ship. For example, many state laws have shipping label requirements when shipping a live plant. In addition, you are responsible for obtaining any required licenses and permits and are liable for any penalties resulting from non-compliance. Plants, plant products, and seeds may not be imported from outside of the United States.

The following examples of permitted and prohibited listings are not exhaustive, but should be instructive in evaluating products for listing and sale. 

Shipping and Labeling Requirements

Each shipment of plants, plant products, or seeds must have: (1) the name and address of the shipper or owner; (2) the name of the person to whom the shipment is being sent; (3) the name of the country, state, or territory where the contents were grown; and (4) a statement of the contents. State and local governments may have additional requirements for both interstate and intrastate shipment and labeling of certain plants, plant products, and seeds.

Christmas Trees & Christmas Greenery

Approval from Built Oregon Marketplace is required to sell live or fresh-cut Christmas Trees and greenery, such as Christmas wreaths and garlands. As per Built Oregon Marketplace policy, only certified vendors are eligible to list live or fresh-cut Christmas trees and greenery on Built Oregon Marketplace.com.

Examples of Permitted Listings

Plants, plant products, and seeds that are:

  • not prohibited by the USDA or applicable state or local government quarantines;

  • not imported from outside of the United States or sold by a non-U.S. resident;

  • sold by licensed vendors and sellers; and,

  • in compliance with all other legal, regulatory, and licensing requirements.

 

Examples of Prohibited Listings

Plants, plant products, and seeds that are:

  • designated by the USDA as “noxious” or similarly classified by applicable state or local government authorities;

  • subject to federal, state, or local government quarantines (such as the USDA’s citrus canker quarantine or the Washington State grape virus quarantine);

  • taken, possessed, transported, or sold in violation of the Lacey Act;

  • dangerous or fatal when touched or consumed (such as the pong pong seed);

  • imported from outside of the U.S. or sold by a non-U.S. resident; and,

  • not in compliance with all other legal, regulatory, and licensing requirements.

Additional Useful Information

 

 

Radio Frequency Devices

You are generally permitted to sell radio frequency devices that (1) are legal for sale, (2) operate in accordance with their authorization, (3) comply with applicable industry standards, and (4) do not interfere with other electronics.

In the United States, the Federal Communications Commission (“FCC”) regulates electronic devices that can emit radio frequency energy (“radio frequency devices,” or “RF devices”). These devices have the potential to interfere with authorized radio communications, and must be authorized under the appropriate FCC procedure before they can be marketed, imported, or used in the United States.

Examples of devices that require FCC authorization include, but are not limited to:

  • Wi-Fi devices

  • Bluetooth devices

  • Mobile phones

  • Electronic tablets and other devices with cellular connectivity

  • Two-way radios and walkie talkies

  • Automatic identification system (AIS) devices

  • Broadcast transmitters

  • Signal boosters

 

Examples of prohibited listings

  • Radio frequency devices that require FCC certification but have not yet been FCC certified

  • Radio frequency devices that are subject to authorization under the Supplier’s Declaration of Conformity (SDoC) procedure but are not authorized through either SDoC or FCC certification

  • Radio frequency devices that claim to be authorized under the Supplier’s Declaration of Conformity (SDoC) procedure but do not have a responsible party for compliance in the United States

  • Automatic identification system (AIS) devices designed or intended for purposes other than marine navigation safety communications, such as tracking fishing nets

  • Signal boosters intended for use in large industrial or commercial spaces, such as warehouses, stadiums, airports, office buildings, hospitals, tunnels, and educational campuses

  • Power amplifiers used with Citizens Band (CB) radios

  • Products designed to intentionally block, jam or interfere with licensed or authorized radio communications, such as cell, GPS, laser, PCS, radar, or Wi-Fi jammers; GPS repeaters; and radar shifters

  • Wireless microphones that operate in the 600 MHz Band (617-652 MHz and 663-698 MHz) or 700 MHz Band (698-806 MHz)

 

 Additional resources here: FCC Rules & Regulations